Information Technology Support Technician
firstPRO 360
Duluth, GAFresher50m agovia LinkedIn
About the Role
This is an Information Technology Support Technician role focused on diagnosing and repairing PC hardware, supporting multiple operating systems, and assisting with software installations. A key component involves self-learning in specific programming languages to transition into development tasks.
Key Responsibilities
- Diagnose and repair PC hardware, including SSD cloning and RAM replacement.
- Support Windows, MacOS, and Linux environments.
- Assist with software installations.
- Provide clear technical communication for all users.
- Commit to self-learning in JavaScript, C#, HTML, SQL, and PHP to transition into development tasks.
Requirements & Qualifications
- Technical:
- Practical experience with PC repair.
- Experience with multiple operating systems.
- Basic computer proficiency.
- Professionalism:
- High school diploma.
- Exceptional organizational skills.
- Strong customer-service mindset.
- Logistics:
- Ability to pass a drug and background screen.
- A valid driver’s license is preferred.
- Physical:
- Capability to handle prolonged desk work.
- Occasionally lift up to 15 lbs.