Dealership Service Cashier

About the Role

San Tan Ford in Gilbert, AZ is looking for a Service Cashier / Rental Agent. This role is the first point of contact for customers arriving at the service department and combines cashiering, phone coverage, appointment scheduling, and the vehicle rental process with general administrative support.

Key Responsibilities

• Welcome service customers with a professional, friendly greeting.
• Collect payment on service invoices accurately (cash, card, or financing).
• Set up and support the vehicle rental process from pickup to return.
• Answer incoming calls and route them to the appropriate department or team member.
• Book service appointments and maintain the organization of the service calendar.
• Keep the reception area clean, organized, and welcoming.
• Handle filing, scanning, and data entry as part of daily administrative support.
• Provide customers with accurate information and timely assistance.

Requirements & Tech Stack

• Basic computer skills and familiarity with office software.

Qualifications

• Previous Cashier, Receptionist, Or Customer Service Experience preferred.
• Strong communication and interpersonal skills.
• Comfortable working on a busy, team-oriented service drive.
• Professional appearance and demeanor.
• Valid driver's license preferred.
• High school diploma or equivalent required.