People Operations Coordinator

About the Role

FIRE is seeking a proactive, self-motivated People Operations Coordinator to join our team in Philadelphia, Pennsylvania. This role is an opportunity to support FIRE’s People Operations team initiatives and contribute to a positive employee and candidate experience. The People Operations Coordinator will report directly to the Chief People Officer and collaborate with the People Operations and Administrative teams.

Key Responsibilities

• Recruiting:
• Maintain the applicant tracking system, ensuring accuracy of candidate information and job postings.
• Coordinate interview scheduling and candidate communication.
• Assist with intake meetings with hiring managers to understand hiring needs.
• Create job postings and maintain a repository of job descriptions.
• Support recruitment by posting and promoting jobs, identifying new channels, proactively sourcing candidates, monitoring applications, and coordinating with external recruiters.
• Assist the Student Development team with semester intern recruitment.
• Represent FIRE at career fairs as a brand ambassador.
• Learning and Development:
• Assist with the coordination of onboarding sessions for new hires.
• Support the planning and logistics for internal training programs like Lunch and Learns, All Hands, and Town Hall meetings.
• Collect and summarize feedback surveys and track attendance.
• Employee Engagement & Internal Communications:
• Assist with employee engagement initiatives, including holiday parties, staff retreats, and employee appreciation gifts.
• Compile and send the Weekly FIRE Digest.
• Maintain the organizational chart and staff directory.
• Help maintain the FIRE SharePoint (internal website).
• Create and edit the People Ops section of All Hands Meeting decks and other presentations.
• Additional Admin Support:
• Submit payment requests and process expense reports.
• Support Shopify operations, including inventory management, customer service, order fulfillment, and year-end close.
• Respond to inquiries from the public via the general email inbox and direct them to appropriate staff.
• Act as a backup to the Philadelphia Office Services Manager.
• Perform other support functions for day-to-day operations.

This position involves a minimal amount of travel. Occasional work on weekends and evenings should be expected.

Requirements & Tech Stack

• Proficiency with Google Workspace.

Qualifications

• Strong work ethic.
• Strong attention to detail.
• Self-starter.
• Demonstrated knowledge of and passion for FIRE’s mission and the ability to articulate it.
• Strong sense of urgency and follow-through.
• Strong interpersonal skills with the ability to build relationships internally and externally.
• Excellent time management skills with an ability to multitask and prioritize work.
• Problem-solving skills.
• Strong commitment to integrity, professionalism, and accountability.
• Ability to work effectively and efficiently in a fast-paced environment.
• Excellent verbal and written communication skills.
• One year of human resources, recruitment, or nonprofit administrative experience is preferred, not required.

Salary and Compensation

• Projected salary range: $47,000 - $57,000.
• Compensation will reflect candidate's experience, skills, and qualifications.
• FIRE offers periodic evaluations for raises or bonuses.
• FIRE offers a comprehensive benefits package, including employer-paid health, dental, and life insurance, Section 125 Flexible Spending Account, matching retirement contributions, and a generous paid time-off plan.

Application Requirements

• Resume.
• Cover letter.
• Writing sample or other demonstration of work (e.g., portfolio).
• Salary requirements.
• Contact information for at least two professional references.
• Applicants must be legally authorized to work in the United States.