Receptionist

About the Role

The Receptionist is a full-time on-site role based in the Mumbai Metropolitan Region. The individual in this position will manage the front desk, greet and guide visitors, answer and route phone calls, and maintain a professional and organized reception area.

Key Responsibilities

• Manage the front desk.
• Greet and guide visitors.
• Answer and route phone calls.
• Maintain a professional and organized reception area.
• Handle incoming and outgoing mail.
• Manage meeting room bookings.
• Coordinate visitor entries.
• Support basic clerical tasks such as filing, data entry, and document handling.
• Provide courteous customer service to internal and external stakeholders.
• Assist with scheduling and coordination.
• Ensure all interactions reflect Nirmaan Capital’s standards of professionalism and trust.

Qualifications

• Demonstrated ability in receptionist duties, including managing a front desk, greeting visitors, and handling appointments.
• Strong phone etiquette and communication skills for answering, screening, and routing calls clearly and professionally.
• Solid clerical skills, such as filing, data entry, document organization, and basic office administration.
• Customer service skills to interact respectfully with clients, visitors, and colleagues, resolving queries efficiently.
• Proficiency in MS Office tools and basic office equipment (printer, scanner, telephone systems).
• Ability to stay organized, multitask, and maintain confidentiality in a fast-paced professional setting.
• Prior experience in a receptionist or front office role in a corporate or financial services environment is an advantage.
• Minimum high school diploma.
• A certificate or degree in administration, commerce, or related field is preferred.