Key Account Manager

Swiggy

About Swiggy

Swiggy is India’s leading on-demand delivery platform with a tech-first approach to logistics and a solution-first approach to consumer demands.

Work Mandate

• Employees will work fulltime from their base location i.e. Chennai.

Key Responsibilities

• Sign contracts with restaurants and handle inquiries from existing and new clients.
• Gather sales leads from the market and actively approach restaurants (from no star to 5 stars) to onboard them as partners with Swiggy.
• Maintain strong relationships with restaurant owners, advising them on market-related issues and offering solutions.
• Manage the sales administration function, including operational performance reporting and streamlining processes and systems.
• Advise senior management on maximizing business relationships and creating an environment where customer service can flourish.
• Manage sales individually, develop a business plan covering sales, revenue, and agreed targets.
• Promote the organization's presence and expense controls, meeting agreed targets.
• Handle potential clients in the field as the first point of contact.
• Represent Swiggy in the market and uphold company values.

Requirements & Tech Stack

• Good working knowledge and experience of e-commerce activities and all online marketing channels.
• Analytical skills with good Excel skills.

Qualifications

• Graduate with 2+ years of experience in the sales domain.
• Confident, pleasing, and a go-getter personality.
• Effective communication skills.
• Attitude and aptitude for sales.
• Ability to be a team player, working alongside diverse individuals.
• Leadership and Influencing skills: Identify, build, and utilize a wide network of contacts at all levels, internally and externally. Achieve results through a well-planned approach.
• Initiative & Flexibility: Recognize the need to adapt to change and implement appropriate solutions. Identify opportunities and recommend/influence change to increase effectiveness and success in campaigns.