Coordinator of Volunteers

IB-END CURSOS

Key Responsibilities

• Recruit, onboard, schedule, and support volunteers for marketing initiatives, events, and agency projects.
• Maintain volunteer databases.
• Communicate regularly with volunteers.
• Ensure volunteers understand their responsibilities and have necessary resources.
• Organize volunteer training sessions.
• Track volunteer hours and performance.
• Coordinate assignments with internal teams.
• Address questions or concerns from volunteers.
• Contribute to creating volunteer engagement plans.
• Contribute to recognition activities.
• Contribute to process improvements to strengthen the volunteer program.

Qualifications

• Ability to coordinate, organize, and manage volunteer programs (recruitment, scheduling, retention).
• Strong communication and interpersonal skills.
• Experience with basic administration tasks, record-keeping, and using spreadsheets or volunteer management tools.
• Skills in planning and executing events or campaigns with attention to detail and timelines.
• Comfort working in a fast-paced digital marketing environment and collaborating with cross-functional teams.
• Demonstrated problem-solving, time management, and conflict-resolution abilities.
• Prior experience in volunteer coordination, community outreach, or nonprofit work is beneficial.
• Bachelor’s degree in a relevant field (Social Work, Management, Communications, or similar) or equivalent practical experience.