BPO Executive

Lyros Technologies Pvt Ltd - CMMI Level 3

About the Role

We are seeking a motivated and enthusiastic BPO Executive to join our dynamic team in Andhra Pradesh.

Key Responsibilities

• Engage with customers through voice communication to address their queries and provide solutions.
• Maintain a positive and professional demeanor while interacting with clients.
• Document customer interactions and feedback accurately in the system.
• Collaborate with team members to improve service delivery and customer experience.
• Participate in training sessions to enhance product knowledge and communication skills.

Requirements & Tech Stack

• Strong verbal communication skills in English and local languages.
• Ability to work in a fast-paced environment and handle multiple tasks.
• Basic computer skills and familiarity with MS Office.
• A customer-centric approach with a willingness to learn and grow.

Qualifications

• A Bachelors degree in Commerce (B Com) or equivalent.
• Ideal for fresh graduates.