Administrative Assistant
Penn State University
About the Role
This position supports the daily work of the Fox Graduate School, contributing to a collaborative role within the Office of the Vice Provost and Dean. The role offers a varied portfolio including executive and office support, communications, meeting coordination, student-facing service, financial processing, and special events. This position will be filled at the Administrative Assistant – Senior Support level.
Key Responsibilities
- Plan, organize, and coordinate daily office activities and administrative processes.
- Greet visitors, provide information, and respond to or direct inquiries.
- Coordinate calendars, meetings, and travel arrangements for the Dean, Associate Deans, and other staff.
- Manage meeting scheduling and logistics, prepare materials and agendas, take minutes, and arrange reception set-up.
- Compose, review, and distribute professional internal and external communications.
- Collect, organize, research, and analyze information and data for reports, presentations, summaries, contracts, and proposals.
- Monitor and process financial transactions, track expenditures, and maintain accurate records.
- Serve as a first point of contact for graduate student inquiries and collaborate with other units to support compliance with University policies.
- Create and maintain files, databases, and spreadsheets, including confidential student case records.
- Perform non-routine and confidential administrative duties and authorized proxy responsibilities.
- Assist with events such as Commencement, the Graduate Exhibition, welcome events, and other signature programs by reserving spaces, developing itineraries, preparing materials, coordinating work across teams, and serving as a vendor point of contact.
- Interview, train, or mentor support staff, maintain inventory, order supplies, coordinate equipment maintenance, and process facilities work orders.
- Provide schedule and event support for graduate programs, which may require work outside normal business hours.
- Perform additional responsibilities as assigned.
Requirements & Tech Stack
- Proficiency with Microsoft Office applications and calendaring tools.
Qualifications
- Associate Degree.
- 4+ years of relevant experience; or an equivalent combination of education and experience.
- Excellent interpersonal, organizational, written, and verbal communication skills, with a strong commitment to customer service.
- Flexibility to manage changing priorities and multiple responsibilities.
- Self-motivation and the ability to work independently while contributing to an inclusive, team-oriented environment.
- Ability to handle confidential information with discretion and sound judgment.
- Strong time management, adaptability, and attention to detail.
Work Arrangement
- Primarily in-person, supporting core office hours of 8:00 a.m. to 5:00 p.m.
- Opportunity for limited hybrid work after the first six months.