Medical Assistant

Camino Health Center

Key Responsibilities

Direct Patient Care

• Determine reason for patient’s visit by reviewing medical record and/or questioning patient regarding medical complaint.
• Document patient’s symptoms and observations in the electronic medical record.
• Accurately review and update patient’s social history and medication lists in the electronic health record.
• Perform patient care functions in accordance with standing orders and as directed by clinic physicians, mid-level providers or nurses, including:
• Taking vital signs
• Applying/removing dressings
• Reporting adverse reactions or changes in patient’s condition to appropriate personnel
• Explaining health education and referral information to patient as directed
• Accurately and efficiently perform routine medical assistant duties, including:
• Administration of immunizations
• TB testing
• Venipuncture
• Audiometer examination
• Visual acuity
• Ear lavage
• ECG
• Respiratory treatments
• Other routine medical functions as directed by the provider and according to established procedures
• Collect specimens from patients (e.g., urine, stool, blood) and prepare for laboratory pick-up.
• Perform routine laboratory tests, such as urine dipstick, pregnancy test, and hemoglobin or blood sugar finger stick.
• Assist medical personnel with minor surgical procedures and/or diagnostic examinations.
• Provide support to patients and other assistance as directed or required.
• Complete necessary arrangements or organize treatment rooms prior to surgical and/or examination procedures.
• Obtain patient consent prior to surgical procedure.
• Facilitate the check-out process, including providing the patient with their clinical summary, scheduling follow-up or next-day appointments, and directing the patient to the laboratory check-in.

Back Office Duties

• Ensure that each exam room is properly cleaned, equipped, and supplied.
• Monitor inventory of medical supplies and order needed provisions following standard health center inventory control processes.
• Maintain agreed standard of cleanliness and organization in assigned work areas.
• Properly remove soiled paper goods and disposable medical supplies.
• According to established protocols, properly clean previously used instruments, and prepare for sterilization and autoclave.

Administrative Duties

• Following standard protocols, manage assigned provider’s message queues.
• Ensure all patient logs, immunization records, consents, and other forms are complete.
• Accurately prepare patient records for upcoming visits, including obtaining needed medical records, reviewing standing orders, and accessing for clinical measures.
• Ensure that all documentation is available for pre-operation and hospital follow-up appointments.
• Relay messages to medical personnel.
• Return calls to patients as directed.
• Answer questions and instruct patients in self-care as directed.
• Follow up with patients who are a no-show for their appointment, as directed.
• Cross-train in other clinic areas and fill in as requested in the front office, medical records, case management, and laboratory.

Patient Relations

• Provide positive, supportive, and caring behavior in all communications with patients, visitors, health center staff, and community members.
• Act as Spanish-English interpreter between provider and client when needed, interpreting accurately and at an appropriate level for the client.

Additional Responsibilities

• Perform other duties as assigned by supervisor.

Knowledge / Skills / Abilities

• Work collaboratively with people of all ages, social, and ethnic backgrounds.
• Work independently and as part of a team.
• Basic time management skills with the ability to simultaneously manage multiple tasks and meet deadlines.
• Ability to work in a fast-paced environment.
• Basic oral and written communication skills.
• Basic math skills.
• Proficient in using computer and office equipment.
• Ability to convey a sense of confidence and trust to all patients.
• Ability to relate well to other health professionals and support staff.
• Ability to carry out administrative and patient support services.
• Knowledge of medical office policies and procedures.
• Ability to maintain patient confidentiality.

Information Management

• Treat all information and data within the scope of the position with appropriate confidentiality and security.

Requirements & Tech Stack

Minimum Position Qualifications

• Education: High School diploma or GED.
• Experience / Training: Bilingual English/Spanish.
• License / Certification: Medical Assistant Certificate from an accredited program; Current BLS certification.

Preferred Position Qualifications

• Experience / Training: One year experience or training in a healthcare setting. Experience working in an electronic health record (EHR). Allscripts EHR experience.

Additional Requirements

• Able to work flexible hours, including evenings and weekends.
• Able to work at various health center locations and outreach sites.