Quality Engineer

About the Role

The Quality Engineer is responsible for ensuring products and processes meet customer, regulatory, and internal requirements. This role provides quality engineering support across the product lifecycle, focusing on product certification and ongoing compliance activities.

Key Responsibilities

• Maintains product certification and compliance readiness by supporting certification programs (e.g., UL/ETL/CPR or customer-specific requirements), tracking certification status, renewal dates, and periodic testing needs, and ensuring controlled records are current and accessible.
• Coordinates certification and qualification activities, including sample selection/shipment, test planning with internal labs and external agencies, review of test results, and compilation/submission of required technical packages, declarations, and supporting evidence.
• Supports internal and external audits by preparing records, coordinating audit logistics, responding to findings, and driving timely closure of corrective actions.
• Performs periodic self-assessments of certification-related processes to maintain audit readiness.
• Analyzes quality and compliance-related data (e.g., nonconformances/hold tags, test results, process capability, customer complaints) to identify negative trends and certification/compliance risks.
• Communicates findings and recommends corrective and preventive actions.
• Leads and facilitates cross-functional teams using structured problem solving (PDCA, 5-Why, corrective action) to implement, verify, and sustain countermeasures.
• Supports change control by assessing quality/certification impacts of material, process, and labeling/marking changes and updating affected procedures and work instructions as needed.
• Selects and facilitates projects or assigned tasks until completed.
• Utilizes data from Power BI dashboards and Lightera proprietary software to determine development projects, provide inputs, and gauge project performance.
• Facilitates problem-solving teams to perform root cause analysis, determine countermeasures, and verify or validate corrective actions.
• Represents the Quality Department or Manager in engagements requiring their input or presence.
• Completes required paperwork, tracks projects to completion, and coordinates material and personnel resources to ensure favorable outputs within processes.
• Trains and provides feedback on training statuses at the request of the QA/QC Manager.
• Leads by example with a good attitude and attendance.
• Follows established company policies.

Requirements & Tech Stack

• Measurement equipment: Microscope, calipers, gauges, Pin Gauge.
• Microsoft Office Applications (especially Word and Excel).
• Able to use data analysis applications like Minitab.
• Ability to manage multiple tasks effectively.
• Ability to fully comprehend and process Operating Instructions, Process Change Notices, Setup Information, Hold/Stop Tags, Time Sheets, Maintenance Work Orders, and Material Requirements.

Qualifications

• BS in Engineering Discipline or 5 years equivalent work experience.
• Ability to use all foundation skills necessary and apply them effectively to solve problems.
• Ability to communicate verbally and in written form.

Preferred qualifications:

• BS in Industrial, Mechanical or Chemical Engineering disciplines.
• 5 years of related work experience.
• LEAN Manufacturing certification (green belt).
• Project Management experience.