Office Assistant 1 (NY HELPS)

About the Role

The Office Assistant 1 (OA 1) incumbent will work within the Bureau of Third-Party Health Liability (TPL), Medicare Savings Program and Recoveries.

Key Responsibilities

• Review information and documents used in the TPL process.
• Perform data entry of information in various systems (eMedNY, MAXe, JIRA).
• Create, update, and utilize documents and spreadsheets (Word and Excel) to support the project management process.
• Track data such as due dates and report on this information.
• Verify Third Party Health Insurance (TPHI) information through phone calls and/or on-line resources.
• Create and/or modify HIPP/MIPP payees as necessary.
• Create manual notices via Microsoft Word and MAXe.
• Gather information from employers and/or insurance carriers regarding TPHI.
• Communicate with a variety of stakeholders by phone and email.
• Perform highly repetitive functions in support of unit processes.

Requirements & Tech Stack

• Microsoft Word
• Microsoft Excel
• eMedNY
• MAXe
• JIRA

Qualifications

This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS).

To be considered for appointment through NY HELPS, or 55 B/c, candidates must meet the open competitive minimum qualifications for this position.

Minimum Qualifications

• There are no minimum education or experience requirements for this title.

Preferred Qualifications

• Strong analytical skills.
• Ability to pay attention to details.
• Good oral and written communication skills.
• Proficiency in Microsoft Office (Word, Excel, Access).
• Ability to work well independently and as part of a team.
• Ability to manage multiple priorities to meet deadlines.
• Professional experience in public health insurance programs, including New York's Medicaid, Medicare, and/or Child Health Plus.
• Supervisory experience.