Manager Trainee

About the Role

Hertz Local Edition is hiring a Manager Trainee to join our local rental branch team. In this hands-on role, you’ll learn how to run a successful rental location while delivering a great customer experience and supporting daily branch operations. This is a great opportunity for someone who is motivated, customer-focused, and interested in growing into a leadership role. With structured training and real-world experience, you’ll prepare for promotion to Branch Manager in as little as 12–18 months.

• Wage: $16/hour + Incentives
• Location: 40490 Van Dyke Sterling Heights MI 48313

Key Responsibilities

• Learn the rental car business through hands-on training in sales, customer service, operations, fleet logistics, and administration.
• Support branch sales goals by building customer relationships, identifying customer needs, and applying effective sales techniques.
• Deliver a positive customer experience by helping customers through the rental process and resolving questions or concerns professionally.
• Assist with daily branch operations, including fleet inventory, vehicle preparation, lot organization, documentation, and compliance tasks.
• Partner with branch leadership to understand scheduling, team communication, performance coaching, and business metrics.
• Build the skills needed to grow into future leadership opportunities within Hertz.

Qualifications

• Must be at least 20 years old.
• Valid driver’s license required.
• Flexible availability, including nights, weekends, and holidays as needed.
• Customer service, sales, retail, hospitality, or other professional experience preferred.
• Strong communication, computer, multitasking, and time management skills.
• A self-motivated, adaptable approach with an interest in learning the business and growing into leadership.
• Ability to work in a fast-paced, customer-facing environment.
• Professional appearance and reliable attendance.