Operations Executive, RAC
Commutec : Corporate Mobility
Navi Mumbai, Maharashtra, India2h agovia LinkedIn
About the Role
The Team Leader – Billing is responsible for leading the billing team, ensuring timely and accurate invoice processing, monitoring daily operations, resolving billing issues, and achieving departmental productivity and quality targets.
Key Responsibilities
- Team Management & Billing Operations
- Lead and supervise the billing team on daily operations.
- Allocate work and monitor daily productivity.
- Conduct daily team meetings and provide guidance.
- Monitor attendance, discipline, and performance.
- Ensure compliance with client agreements, rate cards, and SOPs.
- Monitor pending billing and ensure timely closure.
- Ensure timely and accurate invoice generation.
- Verify billing documents before invoice processing.
- Coordinate with Purchase, Operations, and Accounts for issue resolution.
- Prepare Daily, Weekly, and Monthly MIS.
- Track billing TAT, productivity, and pending reports.
- Report team performance to management.
- Quality & Compliance
- Ensure error-free billing and minimize rework.
- Verify GST compliance and supporting documentation.
- Maintain proper billing records and documentation.
- Client & Vendor Coordination
- Resolve billing-related queries.
- Coordinate with internal stakeholders for billing clarifications.
- Ensure a timely response to escalations.
Key Skills
- Billing Process Management
- Team Leadership
- GST & Invoice Knowledge
- Excel & MIS Reporting
- Communication & Coordination
- Problem Solving
- Time Management
KPIs
- Billing Accuracy
- Billing TAT
- Team Productivity
- Pending Billing Closure
- Error Rate
- Client Satisfaction
- Team Performance