Technical Inside Sales Engineer

About the Role

Seeking a driven and motivated engineer to join our sales team, focusing on growing business with existing customers and developing new business. This position will involve applications engineering and inside sales support. Sales Engineers should be comfortable working in a result-driven, fast-paced environment.

The position will involve extensive formalized training, working under a mentor to develop skills and gain an understanding of CaptiveAire products, market approach, application engineering processes, business development, and sales strategies.

Key Responsibilities

• Building relationships with existing and new customers.
• Application engineering to apply products using sound engineering principles.
• Project management of installations in progress, managing schedules/plans to ensure equipment is on site when needed.
• Service and technical support of existing equipment.
• Supporting end users to maintain high levels of customer service, from assisting contractors with wiring to remote troubleshooting.
• Provide integrated application engineering and design support for ventilation applications, focusing on sustainable products and the latest technologies.
• Work directly with Engineers, Contractors, End Users, and Food Service Dealers.
• Daily tasks include inside sales support and application engineering.
• Responsibilities may include presentations, quotes, submittals, and technical product support.
• Educate and promote CaptiveAire products through conference calls, meetings, presentations, and product demos.
• Research and develop new business opportunities with new and existing users.
• Provide top-notch customer service, going above and beyond to serve the customer.
• Prioritize quick turnaround times.
• Continuously evaluate and improve processes and the customer experience.

Requirements & Tech Stack

• Mechanical, Electrical, Construction, or Science-oriented curriculum preferred for a 4-year technical degree.
• Excellent computer, organizational, and communication/presentation skills.
• Problem solving with a passion for continuous learning.
• Strong desire to interface with the customer.
• Embrace new technologies and business savvy.
• Passion for work with an aggressive nature to succeed.
• Willing to travel for various training opportunities.
• Expectation of FE Exam completion in area of study for engineering graduates within 6 months of employment, if not already completed.
• MUST BE A “GO GETTER”!

Qualifications

• 0-5 years experience.
• 4 year technical degree preferred.

About CaptiveAire

CaptiveAire is the nation’s leading manufacturer of commercial kitchen ventilation systems, offering a complete solution of fans, heaters, ductwork, and HVAC equipment. Our primary purpose is to provide fully integrated, sustainable HVAC Systems. With over 40 years in the industry, we are leaders through innovative technologies, unmatched service, competitive pricing, and rapid lead times.

Salary: $65-$90K base, negotiable dependent on experience, with additional monthly bonus based on productivity and profits.