Store Associate, Kennedy Mall, Dubuque, IA

About the Role

At JD Finish Line, we’re not just selling products; we’re creating experiences. Our retail stores are a vibrant reflection of our brand’s passion for innovation and customer service. We’re on the lookout for talented associates to be a part of our team and drive excellence in every customer interaction.

Key Responsibilities

• Create an exceptional shopping experience by addressing customer needs, resolving issues, and ensuring high standards of customer service.
• Drive store sales and profitability through effective merchandise management, promotional strategies, and achieving sales targets.
• Take part in daily operations including inventory management, visual merchandising, shipment workflow, order fulfillment, and store maintenance.
• Ensure compliance with company policies, procedures, and health & safety regulations.
• Work collaboratively with team members to achieve store sales and operational goals.
• Adhere to store policies and procedures, including health and safety regulations.
• Perform additional duties and projects as required.

Requirements & Tech Stack

• Proven experience in retail or similar role, with a track record of achieving sales targets is preferred.
• A passion for delivering outstanding customer service and creating memorable shopping experiences.
• Strong interpersonal and communication skills.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Positive attitude, reliability, and a strong work ethic.
• Willingness to work flexible hours, including weekends and holidays, as needed.
• Basic math skills.
• Familiarity with POS systems.
• A set, weekly availability, including a mix of mornings, days, and nights, based on business needs.
• Availability to work on weekends and holidays as required.
• Consistent punctuality and regular attendance.
• Clear spoken English to effectively communicate with customers.
• Proficiency in reading, writing, and basic math in English.

Physical Demands

• Requires prolonged standing approximately four to 14 hours per day.
• Requires stooping and kneeling to place merchandise on customer’s feet as well as reaching and pulling to obtain or stock merchandise on storage racks.
• May be required to climb ladders or ascend/descend stairs in order to stock and/or acquire merchandise for sale.
• Required to lift items weighing 5 – 25 lbs regularly. In certain circumstances, weights may be higher.
• Must have good vision, including color differentiation.
• The work environment for this position is a moderately noisy retail setting.