Laboratory Technician

About the Role

Michigan Medicine improves the health of patients, populations, and communities through excellence in education, patient care, community service, research, and technology development.

Key Responsibilities

• Monitor call list, make critical value calls, and document the call.
• Answer telephone calls.
• Scan documents (requisitions and worksheets); organize and file test reports and documents; file slides.
• Manage inventory: unpack shipments, stock lab supplies.
• Track specimens to receive and send specimens between departments.
• Accession, process, and distribute patient samples within the laboratory.
• Access and navigate the Pathology Document Control System, Hospital Information System (HIS), and Laboratory Information System (LIS) to accession patient specimens.
• Request additional information from appropriate resources.
• Assist in problem-solving (duplicate tests, missing samples, incorrect samples, missing information).
• Call on unacceptable specimens (clotted, hemolyzed, wrong container, etc.).
• Work with other laboratory personnel to process patient casework with optimal efficiency and accuracy.
• Perform and document daily maintenance as specified in instrument procedures.
• Analyze patient samples as specified in instrument procedures.
• Enter test results into laboratory databases.
• Ensure continuous operation by routinely monitoring the status of reagents, parts, and supplies.
• Monitor error codes and perform basic troubleshooting.
• Notify a supervisor or senior operator if unable to resolve an instrument problem.
• Document problems, action taken, and outcomes in instrument logbooks.
• Operate the dishwasher and autoclave to clean and sterilize laboratory supplies; wash slide cassettes.
• Prepare reagents.
• Maintain work area in a well-stocked, clean condition.
• Perform analysis of quality control material with documentation of completion and of action taken for out-of-range values.
• Accurately transfer off-line patient data from worksheets and instrument printouts to the computer.
• Fulfill departmental continuing education requirements.

Requirements & Tech Stack

• High school diploma
• Requires frequent standing, walking, sitting, hand pipetting for long periods of time.
• Ability to lift 25 lbs.
• Good communication skills.
• Positive attitude.
• Works with infectious disease and/or hazardous materials.
• May have exposure to noise from laboratory equipment and pneumatic tube system.

Qualifications

• High school diploma (required).
• A Bachelor or Associate degree with equivalent experience is preferred.
• Reasonable knowledge of the methods, materials, and equipment used in laboratory activities is desirable.
• Previous experience in performance of standard laboratory procedures is highly desirable.

Work Schedule: Full time, 40 hours, evening shift, includes rotating weekends, holidays, and on-call.