Manager Trainee

Hertz

Silver Spring, MD0–22 yrs58m agovia LinkedIn

About the Role

  • Hertz Local Edition (HLE) is focused on delivering flexible, local rental solutions.
  • This role is ideal for someone who thrives in a fast-paced environment and is eager to learn all aspects of our business.
  • Prepare for promotion to Branch Manager in as little as 12–18 months.
  • Starting wage: $18.50 per hour.

Key Responsibilities

Sales & Customer Service

  • Support achievement of location sales goals.
  • Deliver excellent customer experience to contribute to high customer service scores.
  • Learn and apply sales techniques and CRM best practices.

Operations & Fleet Management

  • Gain hands-on experience in fleet logistics and inventory control.
  • Assist with store operations and compliance.

Vehicle and Facility Care

  • Support team with miscellaneous tasks including but not limited to cleaning and preparing vehicles for customers, lot management, and customer service assistance.

Finance & Administration

  • Learn finance processes and support deal completion.
  • Understand reporting, documentation, and business metrics.

Leadership Development

  • Shadow and support management in daily operations.
  • Build skills in team leadership, scheduling, and performance coaching.
  • Prepare for future leadership roles through structured training.
  • Learn how the role contributes to/impacts the overall financial wellbeing of the company.

Requirements & Tech Stack

  • Must be 20 years of age or older.
  • High School Diploma or equivalent required.
  • Valid driver’s license.
  • Strong computer and multitasking skills.
  • Excellent written and verbal communication.
  • Self-motivated, adaptable, and eager to grow.
  • Exceptional time management skills.
  • Flexible scheduling including nights, weekends, and holidays as needed.
  • Ability to thrive in a fast-paced environment.
  • Presentable attire.
  • Experience working in a professional environment.

What You’ll Get

  • Competitive pay.
  • Discount on Hertz Rentals.
  • Paid Time Off.
  • Medical, Dental & Vision plan options.
  • Retirement programs, including 401(k) employer matching.
  • Paid Parental Leave & Adoption Assistance.
  • Employee Assistance Program for employees & family.
  • Educational Reimbursement & Discounts.
  • Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness.
  • Perks & Discounts - Theme Park Tickets, Gym Discounts & more.

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