Sales Development Representative

Ironclad

About the Role

Ironclad is the leading AI contracting platform. This role is for a dynamic, driven sales professional early on in their career, looking to help scale a software company and develop their sales career. This is a hybrid role based out of our San Francisco office. Office attendance is required three days per week, Tuesday through Thursday. There may be additional in-office days for team or company events.

Objectives of this Role

• Represent Ironclad as the first point of interaction for prospective customers, providing an exceptional customer experience.
• Drive qualification calls with a consultative approach by having deep knowledge of our products and services to help prospects understand how our solution can add value to their business.
• Manage and maintain a pipeline of interested (warm) prospects to identify potential opportunities to engage sales executives.
• Identify best practices for refining the company’s lead-generation playbook and collaborate with internal teams to surface feedback from customer interactions.

Key Responsibilities

• Effectively manage inbound leads through the funnel with a tight, process-oriented approach to drive strong speed-to-lead and conversion rates.
• Leverage Salesforce (CRM) and Outreach (sales engagement tool) to execute on core daily inbound tasks with high attention to detail.
• Identify the needs of prospects and position the value of Ironclad effectively to generate opportunities for our sales teams.
• Build trusting relationships with prospects and actively nurture warm leads into sales opportunities.
• Proactively identify areas for improvement and help develop a playbook of best practices to scale the inbound motion.

Requirements & Tech Stack

• Salesforce (CRM)
• Outreach (sales engagement tool)

Qualifications

• Strong written and verbal communication skills (via email, phone, video).
• Strong relationship-building skills.
• Proven creative problem-solving approach and strong analytical skills.
• Highly adaptable and enjoys operating in a fast-paced environment.
• Has a growth-mindset, is curious and passionate about learning.
• Strong desire and ability to move up within a sales organization.
• Excellent collaboration skills.

Preferred Qualifications (Not Required)

• Experience in a sales or customer-facing role.
• Proficiency with Salesforce CRM.
• Understanding of sales process and applicable tools.

OTE Range

$75,000 - $80,000

The OTE range represents the minimum and maximum of the OTE range for this position. The OTE offered will depend on numerous factors, including individual proficiency, anticipated performance, and the location of the selected candidate.