Associate Package Specialist
IBM
Chicago, ILFresher56m agovia LinkedIn
About the Role
As an Associate Package Specialist at IBM, you will assist clients in the selection, implementation, and production support of application packaged solutions to meet client needs.
Key Responsibilities
- Assisting clients in selection, implementation, and support of packages.
- Make strategic recommendations and leverage business knowledge to drive solutions for clients and their management.
- Run or support workshops, meetings, and stakeholder interviews.
- Develop process maps to understand As-Is and To-Be scenarios.
- Use IBM's Design Thinking to help solve client's challenges.
Requirements & Tech Stack
- Ability to translate business solutions into technical requirements.
- Openness to assist clients in the design, business architect, process development, functional implementation, and support of applications.
- Ability to thrive in an ever changing, technology-based Consulting environment.
- Ability to quickly learn enterprise systems and cloud-based applications.
- A passion for innovative ideas, coupled with the ability to understand and assimilate different points of view.
- Exceptional quantitative analysis skills and ability to derive recommendations informed by data and insights.
- Willingness to travel up to 100%.
- Experience with application packaged solutions such as SAP, Oracle, Salesforce, Microsoft Dynamics, Workday, or SharePoint.
- Exposure to AI-driven tools to analyze data or improve workflow efficiency.
- Familiarity with reporting tools or basic SQL.
- Understanding of core business processes (HR, finance, or payroll).
- Ability to handle multiple tasks concurrently and meet deadlines, while maintaining focus in an environment with conflicting demands.
Qualifications
- Bachelor's Degree
- Preferred Majors: MIS, Business/Finance/Accounting, Supply Chain Management, Industrial Engineering, Computer Science, Information Systems, Business Analytics, Human Resources.
- Internship, co-op or project experience with ERP systems (Workday, SAP, Oracle) or CRM (Salesforce).