Medical Assistant, Urology, MHMG Katy

About the Role

Responsible for assisting providers in the administration of patient care in assigned clinical areas. Assists with patient examinations, procedures, diagnostic studies, treatment, and dressing changes. Performs general administrative duties in accordance with TJC, CLIA, HIPAA, NCQA, government standards, and company policies and procedures. All patient care is under the direction of a physician and within the scope of a medical assistant.

Key Responsibilities

• Delivers appropriate patient care at a proficient level, cross-trained for multiple services/specialties including CCC, Urgent Care, Urology, OBGYN, Mental Health, and other specialty clinics.
• Reviews charts prior to scheduled appointments to ensure requested lab work and diagnostic procedures are completed and reports are returned and accessible.
• Obtains and records patient vital signs, temperature, pulse, height, weight, and blood pressure, and reason for visit, using the Electronic Medical Record (EMR).
• Cross-trains to perform patient access tasks, including taking messages and assisting providers with patient and pharmacy return phone calls.
• Directs patients to examination rooms, assists in preparing patients for examination, and notifies providers of patient arrival and readiness.
• Assists providers with patient examinations and procedures, including surgical procedures, GYN exams, diagnostic studies, and treatments.
• Operates and monitors equipment, hands instruments to the provider, and conducts hearing, vision, breathing, and EKG testing, recording results.
• Administers medications using the seven rights.
• Performs venipuncture, collects urine specimens, and completes lab tests according to policies and procedures, handling all specimens using Universal Precautions.
• Recognizes emergency situations, seeks assistance, and intervenes appropriately, monitoring patients during and following procedures for reactions or complications.
• Ensures safe care to patients, staff, and visitors by adhering to Memorial Hermann policies, procedures, and standards.
• Promotes professional growth and development through mandatory/continuing education and skills competency.
• Creates compassionate and personalized experiences, modeling Memorial Hermann’s service standards for safe, caring, personalized, and efficient interactions.
• Other duties as assigned.

Requirements & Tech Stack

• Electronic Medical Record (EMR)
• ICD9/10 and CPT coding
• HIPAA
• TJC, CLIA, NCQA standards

Qualifications

Education

• High school diploma or GED required.
• Graduation from a Medical Assistant program OR eligible for certification by the American Medical Technologist (AMT), American Association of Medical Assistants (AAMA), National Healthcareer Association (NHA), or National Association for Health Professionals (NAHP) within 12 months of hire.

Licenses/Certifications

• Registered Medical Assistant (RMA), Certified Medical Assistant (CMA), Certified Clinical Medical Assistant (CCMA), or Nationally Registered Certified Medical Assistant (NRCMA) required within 12 months of hire.
• Current American Heart Association BLS/CPR certification within 30 days of hire.

Experience / Knowledge / Skills

• Six (6) months of medical assistant experience required OR completion of a medical assistant externship.
• Specialty clinic experience is preferred.
• Ability to maintain good communications.
• Ability to establish and maintain positive working relationships with employees, physicians, patients, families, and the public.
• Working knowledge of ICD9/10 and CPT coding and insurance procedures.
• Ability to float to other clinic practices as needed.
• Ability to work evenings or weekends depending on patient care needs may exist.