sales associate
Carters Inc.
Wilmington, NC0–2 yrs1h agovia LinkedIn
About the Role
As a Sales Associate, you will be the first face of the brand for growing families. You’ll congratulate new parents and grandparents, introduce them to new baby essentials, help them prep for their first day of school, and assist with the big and little moments of their parenting journey. You’ll join a welcoming and inclusive environment that values and optimizes skills and talents.
Carter's Inc. is the largest North American apparel retailer exclusively for babies and young children, encompassing Carter's, OshKosh B'gosh, Skip*Hop, and Little Planet brands.
Key Responsibilities
- Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits.
- Confidently and proactively resolve issues for customers and balance a number of customers in a busy retail environment.
- Meet customer needs by assisting with omnichannel as needed to ensure a positive shopping experience.
- Execute and expedite point of sale/register transactions.
- Complete floor replenishment and shipment as needed.
- Articulate current promotional events and the brand loyalty program, including credit, to customers.
- Minimize store loss by providing exceptional customer service and maintaining a safe, clean store.
Requirements & Tech Stack
- Positive and solutions-oriented mindset.
- Demonstrated customer service and engagement skills.
- Effective and professional verbal and written communication skills.
- Ability to manage multiple tasks at once.
Qualifications
- Ability to lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling.
- Ability to stand or walk for extended periods of time; climb up and down a ladder.
- Provide availability that may include days, nights, weekends, and holidays as scheduled.