Software Support Specialist

The Reynolds and Reynolds Company

Dayton, OHFresher51m agovia LinkedIn

Job Title: Software Support Specialist

Company: The Reynolds and Reynolds Company

About the Role

  • Interact with both internal and external customers to deliver a high level of technical support.
  • Serve as the single point of ownership for computer software issues.
  • Assure customer satisfaction.
  • Opportunity to increase knowledge through various certifications.
  • Several entry-level positions available for those who enjoy helping others and are passionate about technology.

Key Responsibilities

  • No specific responsibilities listed beyond the general description.

Requirements & Tech Stack

  • Bachelor's degree or equivalent experience preferred.
  • Ability to think critically, analytically, and problem-solve.
  • Excellent customer service skills.
  • Exceptional written and verbal communication skills.
  • Ability to work in a team environment.

Qualifications

  • No specific qualifications listed beyond the general description.

Benefits

  • Medical, dental, vision, life insurance, and a health savings account.
  • 401(k) with up to 6% matching.
  • Paid vacation, sick days, and holidays.
  • Hybrid work schedule (based on position eligibility, up to two days per week from home after training).

Company Perks

  • Referral bonuses.
  • Professional development and training.
  • Promotion from within.
  • Associate discounts for cell phones, cars, computers, entertainment, and more.

Facility Amenities

  • Onsite dining facility offering complimentary breakfast and lunch.
  • Fitness center.
  • Onsite medical center.
  • Variety of sports and social leagues.
  • Volunteering initiatives through our Associate Foundation.
  • Non-smoking environment.

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