Travel Process
Axis Consultants New Delhi
Gurugram0–2 yrs1h agovia Naukri
About the Role
Customer Support Executive for Travel Process at Axis Consultants New Delhi.
Key Responsibilities
- Assist customers with flight, hotel, and travel-related queries.
- Provide support for bookings, cancellations, rescheduling, and refunds.
- Coordinate with relevant teams to ensure smooth customer service.
- Maintain service quality and customer satisfaction.
Requirements & Tech Stack
- Basic computer knowledge.
- Customer-focused attitude and problem-solving abilities.
- Knowledge of travel bookings or GDS tools is an advantage.
- Comfortable working in rotational shifts, if required.