Medical Assistant, PCP Powell

Key Responsibilities

• Assist physician with patient care in compliance with the Ohio Administrative Code.
• Perform routine clinical and administrative duties as needed to meet practice needs.
• Facilitate efficient and effective patient flow, including preparing patients for visits and providing specific services as determined by providers, in accordance with provider licensure, OH policy, and scope of practice.
• Complete Care Connect EMR documentation skills.
• Perform necessary administrative duties to ensure all information is current and updated, including maintenance and monitoring of EMR in basket.
• Maintain and clean the environment, work area, and equipment; communicate equipment malfunctions.
• Communicate with patients and customers in a respectful and caring manner.
• Communicate, collaborate, and anticipate the needs of the health care team to ensure continuity and quality of care and coordination of services.
• Collect and monitor patient data; report patient data and patient needs as directed.
• Maintain documentation guidelines around patient chargeable items/services.
• Ensure processes and services are continuously monitored for quality, cost effectiveness, and efficiency.
• Engage in process and quality improvement activities.
• Make and implement recommendations to improve operational efficiency and implement new services.
• Engage in continuous study of the professional field, including best practices, to maintain professional competence, knowledge, and skills.
• Complete required continuous training and education, including department-specific requirements.
• Promote and advocate for patient quality, safety, and experience initiatives.
• Act as a role model.
• Serve as SME/resource to the department/unit/practice in areas such as quality, performance improvement, and EMR (e.g., EPIC Super User).
• Provide oversight of efficient and effective patient flow, including preparing patients for visits/admission and providing specific services and education as determined by providers, in accordance with licensure and policy.
• Lead and support the development of standard work and develop necessary customizations.
• Function as a clinical preceptor and train new staff.
• Comply with scope of practice.
• Focus on safety, quality, and efficiency in performing job duties.

Requirements & Tech Stack

• Care Connect EMR documentation
• EMR (e.g., EPIC Super User)

Qualifications

• High School Diploma or Equivalent.
• BLS - Basic Life Support - American Heart Association.
• AND one of the following:
• Completion of a High School Medical Assistant Career Technical Program.
• Graduation from an accredited School of Medical Assisting.
• Completion of Military Medic training.
• Certification as a Paramedic (EMT-P).
• At least one year of experience as a physician-trained Medical Assistant in a similar clinical setting.