Early Morning Stock Associate

Key Responsibilities

• Ensures a positive shopping experience for customers.
• Maintains awareness on the sales floor to create a safe and secure environment.
• Keeps the sales floor and egresses clutter-free and clear of obstructions.
• Corrects or reports any unsafe conditions or practices to Store Leadership.
• Treats all customers and associates with respect and courtesy.
• Assists customers with merchandise and answers questions.
• Greets all customers with eye contact, a smile, and a "hello."
• Says "thank you" with every register transaction.
• Provides prompt and efficient responses to customers.
• Handles customer issues courteously and calls Store Leadership when needed.
• Represents and supports the Company brand.
• Performs cleaning tasks including sweeping, mopping, dusting, wiping counters and mirrors, and replenishing restroom supplies.
• Maintains a professional appearance and adheres to the Company's dress code.
• Performs daily assigned sizing and recovery to ensure a neat, clean, and organized store.
• Expedites newly received merchandise receipts to the sales floor with urgency.
• Merchandises items according to company best practice and monthly presentation guidelines.
• Maintains merchandise/brand name familiarity within departments to assist customers.
• Understands and adheres to the Loss Prevention Awareness program and merchandise protection standards.
• Demonstrates integrity and honesty in all interactions.
• Safeguards confidential information, cash, credit card information, and merchandise.
• Follows all Mark-Out-of-Stock (MOS) policies and procedures.
• Follows all policies and procedures concerning cash, check, charge card, and refund transactions.
• Maintains a high level of awareness and accuracy when handling bankable tenders.
• Demonstrates a sense of urgency to perform their role efficiently.
• Maximizes productivity by executing all Store best practices.

Requirements & Tech Stack

• Ability to communicate effectively with customers, associates, and store leadership in a friendly, respectful, cooperative, and pleasant manner.
• Ability to perform basic mathematical calculations commonly used in retail environments.
• Ability to use all Store equipment, including PDTs, registers, and PCs.
• Ability to spend up to 100% of working time standing, walking, and moving around the store.
• Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.
• Ability to occasionally push, pull, and lift more than 25 pounds.
• Ability to use janitorial equipment, rolling racks, ladders, and other assigned supplies.
• Associates who work Stockroom shifts: Ability to regularly push, pull, and lift more than 20 pounds.

Qualifications

• None explicitly stated beyond skills and physical requirements.