Pharmacy Clerk

About the Role

Hy-Vee is seeking a Pharmacy Clerk with a passion for customer service and a commitment to teamwork. This role is essential for supporting the day-to-day operations of the pharmacy, ensuring customer health and wellbeing.

Key Responsibilities

• Provide prompt, friendly customer service.
• Answer the telephone and handle customer inquiries.
• Gather patient information for prescription preparation.
• Stock and order pharmacy supplies.
• Review unpicked-up prescriptions.
• Order product and supplies, and review invoices.
• Log invoices and complete cash transactions.
• Prepare paperwork for medicine delivery and mail-outs.
• Coordinate nursing home medicines.
• Administer vaccines as allowed by law (with required certification).
• Maintain pharmacy cleanliness, including trash removal.
• Maintain customer medical information confidentiality.
• Collaborate with co-workers for customer satisfaction.
• Assist in other store areas as needed.
• Adhere to personal hygiene, dress standards, and company policies.
• Report to work on time and as scheduled.

Requirements & Tech Stack

• Ability to follow written, verbal, or diagrammatic instructions with attention to detail.
• Proficient in basic math (addition, subtraction, multiplication, division of whole numbers).
• Skills in filing, posting, organizing materials, and data copying.
• Ability to gather basic information through customer interactions.
• Ability to guide customers professionally and compassionately.
• High level of discretion and integrity when handling confidential patient information.
• Ability to frequently stand and walk for extended periods.
• Ability to count, pour, package, and label medications.
• Ability to perform repetitive standing, walking, reaching, and bending.
• Vaccination certification required if administering vaccines.

Qualifications

• High school diploma or equivalent experience.
• Over six months up to one year of similar or related experience preferred.
• Vaccination certification required if administering vaccines, as required by law.
• Professional License/Certification Required: If administering vaccines.

Physical Requirements

• Frequent standing and walking.
• Ability to count, pour, package, and label medications under pharmacist supervision.
• Exposure to bloodborne pathogens and sharps.
• Ability to perform repetitive standing, walking, reaching, and bending.

Working Environment

• Fast-paced pharmacy environment with daily exposure to noise and pressure.
• Occasional exposure to hazardous chemicals or solvents during compounding.
• Personnel of reproductive capability should be aware of potential effects from exposure to hazardous drugs.