IT Systems Administrator

val's services

Chicago, ILFresher1h agovia LinkedIn

About the Role

Prepare for entry-level IT support and systems roles by building core technical skills through instructor-led learning, hands-on labs, and real-world projects.

Key Responsibilities

  • Manage user accounts and access controls
  • Configure and support end-user devices
  • Learn basic networking concepts and connectivity troubleshooting
  • Use ticketing tools to document issues and track resolutions
  • Provide customer support and practice professional communication
  • Develop an IT portfolio demonstrating learned competencies
  • Apply workplace skills with guidance from coaches and mentors

Qualifications / Skills

  • Motivated to pursue a career in IT
  • Comfort learning technical concepts and performing troubleshooting
  • Strong problem-solving and attention to detail
  • Ability to collaborate and communicate with users
  • Interest in user account management, device configuration, and basic networking

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