IT Systems Administrator
val's services
About the Role
Prepare for entry-level IT support and systems roles by building core technical skills through instructor-led learning, hands-on labs, and real-world projects.
Key Responsibilities
- Manage user accounts and access controls
- Configure and support end-user devices
- Learn basic networking concepts and connectivity troubleshooting
- Use ticketing tools to document issues and track resolutions
- Provide customer support and practice professional communication
- Develop an IT portfolio demonstrating learned competencies
- Apply workplace skills with guidance from coaches and mentors
Qualifications / Skills
- Motivated to pursue a career in IT
- Comfort learning technical concepts and performing troubleshooting
- Strong problem-solving and attention to detail
- Ability to collaborate and communicate with users
- Interest in user account management, device configuration, and basic networking