Change Management Consultant

About the Role

The Change Management Consultant supports the planning and delivery of change initiatives. This role helps develop change materials, track readiness and adoption metrics, coordinate with business units and project teams, and support change champions. The consultant plays a key role in executing day-to-day change activities and building foundational change management capabilities within the organization.

Key Responsibilities

• Conduct change impact assessments, stakeholder analyses, and exercises to tailor communications.
• Create organization charts and work with COEs (ET&D and Communications) for training and communication support.
• Monitor readiness and measure adoption via dashboards to assess organizational health and identify gaps.
• Partner to design and deliver role-based training, job aids, coaching, and practice opportunities.
• Enable managers to coach and reinforce behavior change.
• Attend intake meetings to gather information about scope and impact of change.
• Keep change agents or champions from the business motivated and informed.
• Set up meetings with these teams as needed.
• Ensure the creation of clear, consistent communication materials that articulate the purpose, benefits, and impact of changes.
• Operationalize change and communication strategies that foster transparency, trust, and engagement.

Requirements & Tech Stack

• Strong communication to drive clarity and engagement.
• Close collaboration with business units to ensure relevance and buy-in.
• Advanced Excel proficiency, including formulas, pivot tables, data analysis, and reporting dashboards.
• Strong data analysis skills, with the ability to interpret quantitative and qualitative data to inform decisions and track change effectiveness.
• PowerPoint (PPT) expertise, creating clear, executive-ready presentations that translate data into actionable insights.
• Organizational chart development and analysis, mapping structures, reporting lines, and role impacts during organizational changes.

Qualifications

• Bachelor’s degree or equivalent combination of education and experience.
• 1-3 years Change Management Experience (Preferred).
• 1-3 years Organizational Design Experience (Preferred).
• A strong track record of participating in successful organizational transformation initiatives in large companies.
• A Change Management certification is preferred.