Renewals Executive

About the Company

e-Tuitions Learning Private Limited delivers structured, student-focused learning experiences supported by dedicated teachers and responsive academic operations. The company is committed to helping learners and families find suitable educational support while building lasting relationships and improving student outcomes.

Key Responsibilities

• Manage inbound and outbound leads and convert qualified prospects into enrollments.
• Understand student and parent requirements and recommend suitable teachers or learning solutions.
• Coordinate with students, parents, and teachers to support smooth class operations.
• Schedule and manage demo classes, follow-ups, renewals, and customer communication.
• Maintain accurate CRM records and track lead, enrollment, and retention activity.
• Work toward monthly sales targets while delivering a helpful, customer-focused experience.
• Resolve queries promptly and strengthen relationships to support student satisfaction and retention.

Requirements & Tech Stack

• 0–1 year of experience in sales, customer success, renewals, or a related role, preferably in EdTech.
• Excellent communication, persuasion, negotiation, and follow-up skills.
• Strong relationship-management ability with a proactive, target-oriented approach.
• Basic working knowledge of CRM platforms, Excel, or Google Sheets.
• Ability to coordinate effectively with international clients, parents, students, and teachers.
• Knowledge of CBSE, ICSE, or IB curricula and experience in student counseling will be an advantage.

This is a full-time, in-office opportunity based in Delhi, Okhla Phase 2, offering a fixed monthly salary of ₹22,000. The ideal candidate will be dependable, empathetic, organized, and motivated to contribute to enrollment growth and long-term student engagement.