Noida For Order To Cash role on 24th October

About the Role

Genpact is hiring for an Order to Cash role.

Walk-in Details

• Date: 24 October 2026 (Saturday)
• Time: 10:30 AM - 1:00 PM
• Venue: Genpact, Pegasus Two, Plot No. A 8A, Sector 132, Noida, U.P. 201304
• Work Location: Noida (Office-based)

Key Responsibilities

• Cash Application: Apply manual, lock box, and EFT receipts that are not automatically applied within 24 hours or as client-agreed.
• Deduction Creation: Create deductions for unapplied receipts.
• Audit Cash Application: Audit the auto cash application process to ensure financial integrity of receivables, accurate invoice closure, and correct deduction creation.
• Identify Unknown Receipts: Identify unknown cash receipts and apply them accurately to appropriate receivables.
• Research Unidentified Cash: Research and resolve unidentified cash in a timely manner.
• Payment Processing: Apply checks to customer accounts under tight deadlines.
• Workload Management: Remain current on workload and redistribute assigned work if necessary.
• Overtime: Be flexible to work overtime during peak periods, month-end, year-end, and skeletal staffing situations.
• Analysis & Problem Solving: Analyze situations and demonstrate a problem-solving attitude.
• Collections:
• Collect delinquent amounts from customers via phone.
• Obtain payment promises from customers.
• Make collection calls.
• Email/fax invoices or arrange for hard copies to be mailed.
• Reconciliation: Reconcile orders to match customer books, including validating credits or debits.
• Dispute Resolution: Send validated credits/debits to customers for collection or refund and follow up on customer/internal disputes.
• Interdepartmental Coordination: Work with other departments to resolve issues.
• Communication: Conduct inbound and outbound calls.
• Payment Plans: Provide payment plans based on customer requirements.

Requirements & Tech Stack

• Experience: 2 to 8 years in an Order to Cash role.
• Systems: Clear understanding of SAP or Oracle Account Receivables.
• Skills:
• Strong communication skills (verbal and written).
• Strong analytical skills.
• Ability to interpret vague customer documentation.
• Problem-solving skills.

Qualifications

• Education: Any graduate with relevant work experience (excluding law or diploma).
• Accounting Principles: Basic understanding of accounting principles and their impact on Customer Development.

Notice Period

• Immediate to 60 days.

Mandatory Documents to Carry

• 2 Passport size photographs (One photograph to be pasted on the resume).
• 2 copies of resume.
• Original Aadhar card.