Underwriter 1 (Entry Level/Workers Compensation)

About the Role

The Underwriter 1 position is an entry-level role within the Workers' Compensation Division. Upon successful completion of training, the Underwriter 1 will apply basic underwriting concepts and best practices to evaluate new and renewal business in accordance with established guidelines. This role will also assist senior members in developing and maintaining agency relationships. Responsibilities include evaluating policy endorsements, executing policy transactions with accuracy, and providing customer service. The individual is expected to continuously build industry knowledge, and the complexity and number of accounts will increase over time.

ONSITE REQUIREMENT

This is a hybrid opportunity. It requires initial onsite training and, upon successful completion, a minimum of three days per work week in the San Francisco, CA office.

Key Responsibilities

• Successfully complete the Underwriting training curriculum, covering workers' compensation law, rating and pricing regulations, negotiation techniques, and service standards.
• Proficiently review insurance coverage applications, ensuring accuracy and completeness of information for pricing determination.
• Collaborate with the Underwriting Support Specialist team to gather necessary information and contact agency partners for any additional required details.
• Analyze current and prospective policyholders to determine appropriate quotation, indication, or declination of a policy.
• Communicate pricing to brokers and producers within a predetermined authority level, using industry standards and proprietary software and databases.
• Ensure profitability and new business goals are met.
• Make prompt, sound decisions on submission issues using the best available information.
• Timely escalate issues to the Supervisor.
• Coordinate with Underwriting Support Specialists to bind agreed-upon policies.
• Prepare Loss Control requests for appropriate accounts.
• Communicate effectively with external clientele and internal resource partners via telephone, electronic correspondence, and potentially in the field.
• Contribute to productive agency relationships and client retention.
• Ensure deadlines are met and provide prompt responses.
• Accompany other Underwriters and Marketing Managers on agency visits to learn and promote improved agency relationships.
• Perform special assignments and projects as assigned.

Requirements & Tech Stack

• Microsoft Office Suite proficiency.
• Ability to quickly master proprietary and vended software applications.

Qualifications

• EDUCATION: Bachelor’s degree from an accredited college or university.
• LANGUAGE ABILITY:
• Able to read, analyze, and interpret general business periodicals, professional journals, technical procedures, and governmental regulations.
• Able to write detailed reports, business correspondence, and procedure manuals.
• Able to effectively present information to management and public groups.
• MATH ABILITY:
• Able to work with mathematical concepts such as probability and statistical inference.
• Able to apply concepts such as addition, subtraction, multiplication, division, fractions, percentages, ratios, and proportions to practical situations.
• REASONING ABILITY:
• Able to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
• Able to deal with problems involving several concrete variables in standardized situations.
• SKILLS:
• Strong verbal and written communication skills for interacting with internal and external customers.
• Ability to collaborate with peers.
• Professional execution of responsibilities in accordance with Company policies and applicable laws.
• Reliance on instruction, pre-established guidelines, and judgment to perform job functions and achieve goals.
• Ability to perform a variety of tasks under supervision and autonomously.