IT Support Specialist
ML Hire
California, United States0–2 yrs1h agovia LinkedIn
About the Role
Employment Type: Full-Time, Permanent
Work Arrangement: Hybrid
Salary: $45,000-$56,000/year
This role is an opportunity for someone building a broad foundation in IT support. The IT Support Specialist will maintain and troubleshoot technology systems, support end users, manage IT equipment, and help ensure systems run smoothly and securely.
Key Responsibilities
- Provide technical support for hardware, software, and network issues
- Set up, configure, and maintain computers and peripherals
- Support user account management and access provisioning
- Assist with basic network troubleshooting
- Maintain IT asset inventory and documentation
- Support software installations and updates
- Escalate complex technical issues appropriately
- Assist with IT-related projects as assigned
Requirements & Tech Stack
- Working knowledge of Windows/Mac operating systems and networking basics
- Troubleshooting and customer service skills
- Relevant certifications (CompTIA A+, Network+) a plus
Qualifications
- Associate's or Bachelor's degree in IT or related field preferred
- 0-2 years of experience in IT support or a related role
- Ability to prioritize multiple support requests