Front Desk Coordinator

About the Role

Tisseront Orthodontics is seeking a motivated, professional, and enthusiastic Front Desk / Scheduling Coordinator to join their growing, patient-focused orthodontic practice in Reston, Virginia. This is a Full-Time, On-Site position with a Monday–Friday schedule, offering no evenings or weekends. The role is focused on creating an exceptional patient experience from the very first interaction.

Key Responsibilities

• Warmly welcome patients and families, creating a positive experience from check-in to check-out.
• Manage appointment scheduling, confirmations, and changes with accuracy and efficiency.
• Answer incoming calls with professionalism, confidence, and a friendly attitude.
• Communicate clearly with patients, families, and fellow team members.
• Maintain accurate patient information and assist with daily administrative responsibilities.
• Coordinate with the clinical team to help maintain an organized, efficient schedule.
• Assist with general patient questions regarding appointments, insurance, and payments.
• Anticipate needs, solve problems, and help keep the office running at its best.

Requirements & Tech Stack

• High school diploma or equivalent.
• Comfortable using computers, email, and scheduling software.
• Strong communication, organizational, and multitasking skills.
• Ability to maintain professionalism and patient confidentiality.
• Consistent availability for a Monday–Friday schedule.
• Computer proficiency.

Qualifications

• Organized and detail-oriented.
• Reliable and committed.
• A people person who enjoys connecting with others.
• Confident communicator, both in person and over the phone.
• Proactive problem-solver.
• Team player.
• Adaptable and eager to learn.

Previous orthodontic, dental, medical, or front desk experience is a plus, but not required.

Pay

• $18–$25 per hour, based on experience and qualifications.