HEALTHCARE ADMINISTRATIVE ASSOCIATE

Carilion Clinic

About the Role

An organization where innovation happens, collaboration is expected and ideas are valued. A not-for-profit, mission-driven health system built on progress and partnerships. A courageous team that is always learning, never discouraged and forever curious.

As a healthcare administrative associate, you'll play an important role by maintaining front-office workflow vital to optimizing the efficiency of the medical practice, clinic, and/or department.

Sign on bonus available for qualified applicants.

Key Responsibilities

• Greets, screens, and provides service to patients and visitors.
• Processes mail, fax, and other documents.
• Maintains multi-line phone system/switchboard.
• Schedules, registers, and checks patients in/out.
• Maintains medical records.
• Performs data management and spreadsheets.
• Runs and maintains reports.
• Performs charge entry.
• Processes billing documents and researches and resolves issues.
• Collect co-payments, deductibles, and other self-pay amounts at time of service.
• Maintains cash box and receipt books.

Requirements & Tech Stack

Education:

• High school diploma or GED.

Experience:

• None specified beyond general qualifications.

Other Minimum Qualifications:

• Must be customer driven.
• Strong grammar, spelling, and punctuation skills.
• Knowledge of medical terminology.
• Knowledge of office procedures and equipment.
• Proficiency in computer data entry/keyboarding.
• Ability to use electronic medical records.
• Good organizational, communication, and interpersonal skills.
• Ability to multi-task.
• Knowledge of Microsoft software applications preferred (Word, Excel).

Compensation

$16.18 - $22.65

Employee pay is based on a variety of factors, including qualifications, credentials, education, and prior work experience. The compensation range does not include benefits or pension plan.