Telesales Specialist

Dhyanam Realty

About the Role

• Full-time, on-site role based in Vadodara.

Key Responsibilities

• Make outbound calls to potential and existing clients.
• Introduce available residential and commercial properties.
• Generate qualified leads.
• Respond to inbound inquiries.
• Explain property features and benefits.
• Schedule site visits or meetings with the sales team.
• Maintain detailed records of interactions in the CRM system.
• Follow up with prospects.
• Address basic questions about property documentation.
• Coordinate with internal teams to support the sales process.
• Meet call and conversion targets.
• Deliver a professional and customer-focused experience.

Requirements & Tech Stack

• Telecalling tools.
• CRM systems.
• Standard office software.

Qualifications

• Strong verbal communication skills, with the ability to explain property details clearly and build rapport over the phone.
• Proven sales and telesales abilities, including lead generation, follow-up, and closing support.
• Customer service and customer support skills to handle inquiries, resolve concerns, and maintain positive client relationships.
• Experience providing training or guidance to clients on basic processes, such as documentation requirements or next steps.
• Basic understanding of real estate or willingness to learn about residential and commercial property markets.
• Ability to work on-site in Vadodara.
• Ability to manage time effectively.
• Ability to achieve performance targets.
• High school diploma or equivalent.
• Additional education in business or real estate is an advantage.