Sales Executive

Role Overview

Assist showroom visitors in selecting suitable tiles, provide product information, prepare quotations, and follow up with customers to achieve sales targets while ensuring a positive buying experience.

Key Responsibilities

• Welcome customers and understand their project requirements, budget, and preferences.
• Guide customers through tile designs, sizes, finishes, prices, and applications.
• Learn the product range and clearly explain features and benefits.
• Prepare accurate quotations based on customer requirements.
• Follow up on showroom enquiries, calls, and online leads.
• Work towards assigned sales targets with support from the sales manager.
• Record customer details, requirements, and follow-up updates in the company’s system.
• Coordinate with internal teams on stock availability, order processing, and delivery.
• Maintain neat displays, updated product labels, and organised samples.
• Handle customer queries politely and escalate concerns when required.

Requirements & Tech Stack

• Good communication skills in Tamil and basic English.
• Customer-friendly attitude and willingness to learn.
• Basic computer knowledge, including email and MS Excel.
• Attention to detail when handling quantities, prices, and customer orders.
• Punctuality, teamwork, and a responsible approach to work.
• Willingness to work showroom hours, including weekends as scheduled.

Qualifications

• Bachelor’s degree in any discipline.