Member

About the Role

The Member role at Oracale Communication is a full-time, on-site position based in the Greater Kolkata Area. In this role, the individual will handle day-to-day operational and communication tasks.

Key Responsibilities

• Interacting with customers or partners.
• Responding to inquiries.
• Maintaining accurate records.
• Assisting with coordinating internal activities.
• Supporting team projects.
• Ensuring that service standards and timelines are met.
• Preparing basic reports.
• Following established procedures.
• Sharing feedback to improve workflows.
• Working closely with colleagues.
• Adhering to company policies.
• Contributing to a positive, professional workplace.

Qualifications

• Ability to communicate clearly and professionally in spoken and written English; proficiency in local languages is an advantage.
• Strong interpersonal skills, including the ability to collaborate with team members and engage respectfully with customers and stakeholders.
• Basic organizational and time-management skills, with the ability to handle multiple tasks and follow structured processes accurately.
• Comfort with using computers and common office tools (e.g., email, documents, spreadsheets); willingness to learn new systems or software.
• Demonstrated reliability, attention to detail, and a customer-focused mindset in previous work, internship, or volunteer experiences.
• Adaptability to a fast-paced environment and openness to feedback, training, and continuous skill development.
• Completion of secondary education; additional vocational or undergraduate studies in business, communication, or related fields are beneficial.
• Prior experience in customer service, administrative support, or communication-focused roles in any industry is an added advantage.