Assistant Executive Housekeeper

About the Role

The Assistant Executive Housekeeper is a full-time, on-site role at Meerz the luxury boutique hotel in Mumbai. This position supports the Executive Housekeeper in overseeing daily housekeeping operations, ensuring all guest rooms and public areas meet the hotel’s quality, cleanliness, and safety standards.

Key Responsibilities

• Supervising housekeeping and laundry staff.
• Assigning tasks.
• Conducting inspections.
• Coordinating room readiness with the front office.
• Monitoring inventory of linen, cleaning supplies, and amenities.
• Assisting in scheduling.
• Helping implement standard operating procedures.
• Supporting staff training.
• Resolving guest concerns related to housekeeping.
• Collaborating with other departments to deliver a seamless guest experience.

Qualifications

• Strong organization skills and the ability to manage multiple tasks and priorities in a fast-paced hotel environment.
• Effective communication skills to coordinate with team members, management, and guests in a clear and professional manner.
• Customer service skills, with a focus on guest satisfaction, responsiveness, and courteous interactions.
• Knowledge of laundry operations, including handling linens, stain removal, and care of fabrics and equipment.
• Training skills to support onboarding, coaching, and development of housekeeping and laundry staff.
• Relevant experience in housekeeping supervision or a similar role in hotels or hospitality settings.
• Understanding of hygiene, safety, and quality standards in luxury hospitality environments.
• Ability to work flexible hours, including weekends and holidays, as required by hotel operations.