Donated Goods Associate

About the Role

The Donated Goods Associate is a full-time, on-site role based in Fayetteville, AR, responsible for receiving, sorting, pricing, and preparing donated items for display and sale.

Key Responsibilities

• Greeting donors and providing receipts.
• Sorting, pricing, and preparing donated items for sale.
• Organizing merchandise on the sales floor.
• Maintaining clean and orderly work areas.
• Following guidelines for product quality and safety.
• Assisting customers.
• Operating basic equipment or registers as needed.
• Working collaboratively with team members to support store goals and Goodwill’s mission.
• Standing for extended periods, lifting and moving donated goods.
• Following all company policies and procedures.

Qualifications

• Ability to handle, sort, and organize donated goods efficiently, with attention to quality and safety standards.
• Strong customer service skills, including courteous interaction with donors and shoppers and clear communication.
• Basic retail and merchandising abilities, such as pricing items, stocking shelves, and maintaining a neat sales floor.
• Reliability in following instructions, completing tasks on time, and working collaboratively within a team environment.
• Physical capability to stand for extended periods and safely lift, carry, and move items as required by the role.
• Willingness to learn store procedures, adhere to company policies, and support Goodwill’s mission and values.
• Previous experience in retail, warehouse, or customer-facing roles is helpful but not required.
• High school diploma or equivalent is preferred.