Bojangles Restaurant Team Member

About the Role

The Food Service Team Member position typically involves a variety of duties centered around providing excellent customer service, preparing food, maintaining a clean store, and ensuring operational efficiency.

Key Responsibilities

• Customer Service:
• Greet and assist customers.
• Take customer orders and provide helpful suggestions.
• Ensure customers have an enjoyable and satisfying experience.
• Address customer questions or concerns with professionalism and courtesy.
• Food Preparation:
• Prepare sandwiches, wraps, salads, and other menu items according to standards.
• Handle ingredients and follow food safety protocols for storage and handling.
• Toast sandwiches, prepare hot meals, and ensure proper portion sizes.
• Maintain quality and presentation of food items.
• Cash Handling:
• Operate the point-of-sale (POS) system and process customer transactions (cash, credit, or mobile payments).
• Accurately handle cash and provide correct change.
• Assist with balancing the cash register and perform end-of-shift cash counting.
• Store Cleanliness and Maintenance:
• Keep the store clean and organized, including the dining area, restrooms, and kitchen.
• Perform regular cleaning tasks, such as wiping down counters, sweeping, mopping, and emptying trash bins.
• Follow all safety and sanitation procedures.
• Teamwork:
• Collaborate with other team members to ensure smooth operations.
• Assist with training new team members.
• Support team efforts during busy periods and ensure the store runs efficiently.
• Stocking and Inventory:
• Restock ingredients, supplies, and other items as necessary.
• Monitor inventory levels and communicate shortages to management.
• Ensure ingredients and materials are stored properly.
• Opening and Closing Duties (if applicable)
• Help with opening and closing the store, which may include setting up or breaking down equipment, cleaning, and securing the store.

Requirements & Tech Stack

• Must be able to work in a fast-paced, customer-facing environment.
• Must be 17 or older.
• Availability to work flexible hours, including evenings, weekends, and holidays.
• Previous food service or customer service experience is preferred but not required.
• Must adhere to all health and safety regulations.
• Physical Demands:
• Ability to lift items weighing up to 25 pounds.
• Standing for long periods and moving around the store.
• Some tasks may involve bending, kneeling, or lifting.

Qualifications

• Customer Service Skills: Friendly, approachable, and focused on delivering an excellent customer experience.
• Team-Oriented: Able to work well with others in a fast-paced environment.
• Attention to Detail: Ensure food quality and accuracy in orders.
• Time Management: Handle multiple tasks simultaneously while staying efficient.
• Physical Stamina: Ability to stand for long periods and perform tasks such as lifting and moving supplies.
• Communication Skills: Clear and effective communication with customers and team members.
• Basic Math Skills: Able to accurately process transactions and manage cash.

Walk-in interviews welcome 9 am-7 pm at 3765 S Val Vista Dr, Gilbert AZ 85297.

Benefits

• Weekly pay.
• Competitive hourly wage.
• Opportunities for growth and advancement.
• Health Care Plan (Medical, Dental & Vision).
• Retirement Plan (401k, IRA).
• Paid Time Off (Vacation & sick pay).