Store Associate

About the Role

Retail Store Associates play a meaningful role within the CVS Health family, contributing to a more connected, convenient, and compassionate health experience. This position offers an opportunity to excel in a growing, high-impact, customer-focused role within a leading retail setting, working both independently and as part of a team to positively impact the lives of others.

Key Responsibilities

• Providing differentiated customer service by anticipating customer needs, demonstrating compassion and care in all interactions, and actively identifying and resolving potential service issues.
• Focusing on the customer by giving a warm and friendly greeting, maintaining eye contact and offering help locating additional items, when needed.
• Accurately performing cashier duties, including handling cash, checks, and credit card transactions with precision while following company policies and procedures.
• Maintaining the sales floor by restocking shelves, checking in vendors, updating pricing information, and completing inventory management tasks as directed by the store manager.
• Supporting opening and closing store activities, when needed.
• Providing customer support to all departments, including photo and beauty, ensuring departments are fully stocked and operational while remaining current with all updated services and tools.
• Assisting pharmacy personnel when needed, including working regular shifts in the pharmacy as part of opportunities for growth and career development.
• Embracing and advocating for new CVS services and loyalty programs that support the purpose of helping people on their path to better health.

Requirements & Tech Stack

• At least 16 years of age.
• Physical Requirements:
• Remaining upright on the feet, particularly for sustained periods.
• Lifting and exerting up to 35 lbs of force occasionally, up to 10 lbs of force frequently, and a negligible amount of force regularly to move objects, including overhead lifting.
• Visual Acuity: Having close visual acuity to perform activities such as: viewing a computer terminal, reading, visual inspection involving small parts/details.

Qualifications

• Preferred: Previous experience in a retail or customer service setting.

Education

• High School Diploma or Equivalent (Preferred but not required).

Work Schedule & Pay

• Anticipated Weekly Hours: 40
• Time Type: Full time
• Typical Pay Range: $16.00 - $23.00 per hour. The actual base salary offer will depend on a variety of factors including experience, education, geography, and other relevant factors.

Benefits

• This full-time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well-being of colleagues and their families. Benefits include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.