Pharmacy Technician

About the Role

This position contributes to Michigan Medicine's mission of improving health through excellence in patient care, education, and research.

Job Summary

General Pharmacy Technician duties may include:

• Gather prescription insurance coverage information
• Perform prescription order entry and fulfillment
• Perform basic metric conversions and calculations
• Prepare sterile and non-sterile compounds
• Greet patients and answer phones
• Provide bedside delivery of discharge prescriptions
• Assist with the resolution of medication access barriers
• Collaborate with nursing, social work, providers, pharmacists, and others to optimize patient care
• Assist with problem solving and process improvements within the pharmacy
• Assist with the training and oversight of other staff and learners (pharmacy students, residents and interns)
• Must exhibit good communication skills in dealing with patients and/or families, who may have compromised health or language barriers and with other members of the health care team. Be adaptable to diverse patient care environments.
• Exhibit strong attention to detail, accuracy and the ability to work independently.
• Other duties and projects as assigned by supervisor to facilitate safe and efficient patient care.

Requirements & Tech Stack

• Ability to perform a wide range of physical activity: lifting, pulling, bending, manual dexterity movements.
• Ability to follow oral and written instructions, prioritize with accuracy and dependability.
• Fluency in reading, writing and speaking English.
• Graduation from high school or an equivalent combination of education and experience.
• Proficient communication, computer and basic mathematic skills are necessary.
• Must be able to prioritize with accuracy and dependability.

Qualifications

Licensure & Certification

• Current license that meets the State of Michigan Pharmacy Technician licensing requirements.
• A temporary pharmacy technician license (valid for 1 year and is non-renewable) or a full pharmacy technician license upon hire.
• A full pharmacy technician license before the temporary license expires.
• Newly hired pharmacy technicians must obtain a valid Michigan Pharmacy Technician License on or before their hire date. This can include a Full Michigan Pharmacy Technician License or a Temporary Michigan Pharmacy Technician License.
• If a technician obtains a Temporary Michigan Pharmacy Technician License on or before their date of hire, they must obtain a Full Michigan Pharmacy Technician License within 1 year of hire date or before the Temporary Michigan Pharmacy Technician License expires, whichever is sooner, in order to maintain employment.
• All pharmacy technicians must obtain PTCB certification within 6 months of hire date or in time to obtain a Full Michigan Pharmacy Technician License, whichever is sooner, and they must maintain their PTCB certification throughout the duration of employment.
• This position requires primary source verification.

Desired Qualifications

• Completion of a Pharmacy Technician training program.
• Basic algebra including performing pharmacy calculations.
• Demonstrated record of excellence with direct patient interaction, collaboration with an interdisciplinary team, insurance claim adjudication, prior authorization facilitation, and prescription processing in a community pharmacy setting.

Work Schedule

• This is a full-time position.
• Hours depend on the community pharmacy operational hours.
• Shifts start as early as 6:00 am and end as late as 6:00 pm.
• Weekends must be worked on a rotational basis.
• Rotation among work locations is required based on operational needs.

Additional Information

• Upon applying, you will receive an invitation to complete an online pre-employment assessment within two business days.
• For more information about the UMHS Department of Pharmacy Services, see our annual report at https://www.medicine.umich.edu/dept/pharmacy/pharmacy-annual-report.