Field Technician
DISH TV
Clinton, MOFresher54m agovia LinkedIn
About the Role
As a Field Technician at DISH TV, you will be responsible for visiting customers' homes to solve problems and introduce them to smart home technology. You will be the backbone of our organization, ensuring an excellent customer experience and educating customers on their new technology.
Key Responsibilities
- Install and service DISH equipment and smart home products in customers’ homes.
- Educate customers on how to use their tech and offer additional services.
- Maintain a clean work area and a professional attitude.
- Work independently while staying connected with the team.
Requirements & Tech Stack
- Valid Driver's License (required for driving a company vehicle to customer sites and regional offices).
- Schedule Flexibility (willingness to travel, work evenings, weekends, or holidays).
- Physical Ability:
- Ability to climb ladders up to 40 ft.
- Ability to lift up to 70 lbs.
- Must meet and maintain a 335 lb weight limit.
- Customer Focus: Ability to build trust and create a great customer experience.
- Problem-Solving: Ability to tackle a variety of challenges on the spot.
- Determination: Ability to work in tight spaces and all kinds of weather.
- Adaptability: Ability to handle changes and unexpected tasks.
Qualifications
- Paid training provided, covering:
- Clear, step-by-step guidance for installations and service.
- Smart home tech knowledge to support and educate customers.
- Best practices from experienced technicians.