GTG Intern, User Experience Design

About the Role

The GTG Intern - User Experience Design role is a 10-week, paid program based in the downtown Chicago office. Interns work across various technology teams at Grainger, contributing to meaningful projects tied to customer and business outcomes. This internship offers hands-on exposure to modern technology stacks, digital platforms, AI-enabled workflows, and enterprise systems, with learning opportunities from experienced team members. Participants will engage in networking, social, and professional development events, culminating in a presentation of their work to senior leadership.

Position Details

As a User Experience Design Intern, you will collaborate closely with a Lead UX Designer. You will gain experience in executing designs for both customer-facing experiences and employee-facing tools. The role focuses on developing technical and soft skills, understanding UX team operations, and partnering with cross-functional teams to deliver valuable experiences. This position is ideal for individuals curious about technology usage, adept at problem-solving into clear experiences, and interested in understanding the impact of design decisions on customers and the business.

Key Responsibilities

• Work alongside UX designers on design deliverables for customer-facing experiences and employee-facing tools.
• Participate in discussions with users, stakeholders, product managers, researchers, and engineers to gather requirements and understand user needs.
• Participate in user feedback sessions to understand how tools are being used and identify opportunities to improve the experience.
• Translate insights into wireframes, prototypes, design concepts, flows, or other design artifacts.
• Explore how modern design tools, prototyping methods, AI-enabled workflows, and more can help teams move faster while maintaining quality and judgment.
• Communicate design rationale clearly through critiques, presentations, documentation, and stakeholder conversations.
• Network and build relationships with the broader UX team, product managers, engineering partners, and business stakeholders.
• Demonstrate ownership, curiosity, adaptability, and thoughtful decision-making while contributing as part of the team.
• Present your work, impact, and key learnings to technology leaders at the end of the internship.

Qualifications

• Currently pursuing a bachelor’s degree in Human-Centered Design, Design Methods, Human-Computer Interaction, Visual Design, UX Design, Product Design, Interaction Design, or a related field.
• Expected graduation with a bachelor’s degree between December 2027 and June 2028.
• Understanding of design, usability, accessibility, user-centered design, and research best practices.
• Interest in designing internal tools that help Grainger customers and team members.
• Proficiency with common wireframing, prototyping, or design tools; Figma preferred.
• Strong written, verbal, visual communication, and presentation skills.
• Initiative to proactively plan and execute work, make thoughtful decisions, and explain rationale to others.
• Ability to collaborate cross-functionally with designers, researchers, product managers, engineers, and more.
• Curiosity about modern product development, design systems, AI-enabled design workflows, and the tradeoffs behind scalable digital experiences.
• Does not require sponsorship.