IOD Pharmacy Technician

About the Role

In Office Dispensing (IOD) is responsible for preparing, packaging, and dispensing medications directly to patients within a clinical or office setting.

Location

cCARE Cancer Center: Fresno

7130 North Millbrook Avenue

Fresno, CA 93720

Schedule

• 8-hour shift, Monday through Friday, between the hours of 7:30 am - 5:30 pm

Key Responsibilities

• Accurately track all prescriptions written by physicians. Maintain an accurate daily log of all prescriptions dispensed in the CCA IOD and those electronically prescribed.
• Supervise and monitor all prescriptions written in the facility, ensuring a qualified E-prescribing system has been adopted and every prescription is written in compliance with Medicare guidelines.
• Greet patients at the IOD window, explain the CCA prescription system, and confirm patient information on file. Provide patients with a choice of physician dispensing (when possible) or e-prescription to a pharmacy of their choice.
• Use Centricity and Pioneer to verify patient prescription coverage insurance for accurate billing according to the coverage plan.
• Accurately input prescriptions for physician dispensing using Pioneer software. Ensure accurate patient information is submitted for claims and confirm proper claim capture.
• Work with insurance companies to obtain prior authorization for physician dispensing medication claims that are rejected. Follow up on submitted authorization requests as needed.
• Complete other assignments as assigned by management.

Qualifications

• High School Diploma or equivalent required; two-year degree preferred.
• Pharmacy Technician Certification required.
• 0 - 2 years related work experience or training preferred.
• Knowledge of computer/telephony support, preferably in a health care environment, preferred.
• Strong customer service background, preferably in a health care environment, preferred.
• Excellent verbal communication skills, preferred.
• Competence with computer processing functions and other standard office equipment, preferred.
• Ability to manage and prioritize multiple tasks, preferred.

What is expected of you and others at this level

• Apply acquired knowledge and skills to complete standard tasks.
• Readily learn and apply new information and methods to work in assigned areas.
• Maintain appropriate licenses, training, and certifications.
• Work on routine assignments that require some problem resolution.
• Work within clearly defined standard operating procedures and/or scientific methods.
• Adhere to all quality guidelines.
• Work under a moderate degree of supervision.
• Work typically involves regular review of output by a work lead or supervisor.
• Refer complex or unusual problems to a supervisor.

Anticipated hourly range: $21.20 per hour - $27.18 per hour

Bonus eligible: No

Benefits

• Medical, dental, and vision coverage
• Paid time off plan
• Health savings account (HSA)
• 401k savings plan
• Access to wages before pay day with myFlexPay
• Flexible spending accounts (FSAs)
• Short- and long-term disability coverage
• Work-Life resources
• Paid parental leave
• Healthy lifestyle programs

Application window anticipated to close: 12/26/2026