Product Development Applications Engineer
KLA
About the Role
KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem.
Key Responsibilities
- Act as a main technical contact for field and customers on ECI applications.
- Work closely with field and customers to understand process challenges and provide optimized metrology solutions.
- Support tool NPI installation, qualification, and production ramp at customer sites.
- Deliver timely troubleshooting and resolution for application-related issues.
- Develop collateral material to support field resolution of metrology issues.
- Develop and deliver training programs.
- Support advanced semiconductor applications in plating and WET cleans.
- Assist in developing new use cases and expanding ECI capability in emerging areas.
- Work with R&D and Engineering teams on new product definition, risk assessment, package design, modeling, and simulation to drive improvement.
- Provide feedback on application gaps, customer needs, and competitive insights.
- Collaborate with field service engineers to ensure tool performance and uptime.
- Align with global application teams to leverage best practices.
- Oversee assigned project schedules with internal and external teams, ensure on-time delivery.
- Perform typical and atypical lab and demo tests to understand customer concerns and determine possible root causes of process issues.
- Ensure measurement accuracy, repeatability, and correlation to customer reference methods.
- Support both inline process control and offline characterization use cases.
- Communicate customer-level reports identifying process issues, test procedures, and results, and next steps.
- Expected travel is 30% both domestically and internationally for escalation (troubleshooting) support and customer meetings.
Requirements & Tech Stack
- Spectroscopy
- Titration
- HPLC
- Engineering principles and techniques related to area project activities.
- Microsoft Outlook, Word, Excel, PowerPoint, Project
- Analytical and problem-solving skills
Qualifications
- Self-motivated with ability to multi-task and learn quickly.
- Strong communication skills both verbal and technical writing.
- Ability to work independently with limited supervision.
- Good working knowledge of electrochemical analysis (Cyclical voltammetry, cyclical voltametric stripping) [Plus]
- Experience in the semiconductor industry [Plus]
- Proficiency in Mandarin, Korean, or Japanese [Plus]
Experience & Education
- Doctorate (Academic) Degree and 0 years related work experience.
- Master's Level Degree and 3 years related work experience.
- Bachelor's Level Degree and 5 years related work experience.