Merchandise and Stocking Associate

About the Role

Do you like to work on your feet and keep things neat and organized? Our merchandising & stocking associates connect all of the dots to make sure members can find everything they have on their shopping list. From every day needs to special occasions, members need you, as their mini tour guide, to take them that special product. Depending on the shift you work, your job could include moving inventory in the backroom, unloading trucks, fulfilling club pick-up orders or helping members while stocking shelves. This fast-paced job can be physically demanding. Be a part of a great team with a common goal – making sure members can find more of what they love, for less.

Key Responsibilities

• Provides member service by acknowledging the member and identifying member needs.
• Provides guidance and support to members regarding self-service technology.
• Assists members with purchasing decisions.
• Locates merchandise.
• Resolves member issues and concerns.
• Promotes the company's products and services.
• Maintains the safety of the facility according to company policies and procedures.
• Maintains the sales floor and merchandise presentation in accordance with company policies and procedures.
• Monitors food and merchandise quality by ensuring product rotation, code dating, product recalls, and sanitation standards are followed.
• Ensures prominent display of promotional and seasonal merchandise.
• Complies with company policies, procedures, and standards of ethics and integrity.
• Completes work assignments and priorities by using policies, data, and resources.
• Collaborates with managers, co-workers, customers, and other business partners.
• Identifies priorities, deadlines, and expectations.
• Carries out tasks.
• Communicates progress and information.
• Determines and recommends ways to address improvement opportunities.
• Adapts to and learns from change, difficulties, and feedback.
• Ensures club pick-up orders are filled by assisting with picking club pick-up orders throughout the day and staging.
• Ensures products are selected and staged according to company policy and procedures.
• Promptly unloads trucks.
• Assists fellow associates as needed throughout the store.
• Sorts and stocks products on shelves and in the backroom.
• Engages with vendors and drivers with a positive attitude.
• Maintains a clean, neat, and member-ready area.

Requirements & Tech Stack

• Thrive in fast-paced environments.
• Keep member satisfaction as your top priority.
• Comfortable with change and quickly adapt to different work scenarios.
• A problem solver who tackles obstacles head-on to ensure each task is completed with excellence.
• Able to pick up boxes and other heavy objects weighing more than 25 pounds.
• Merchandising
• Stocking
• Inventory management
• Member service
• Safety procedures
• Product presentation
• Unloading trucks
• Fulfilling club pick-up orders
• Sorting and stocking products
• Vendor and driver engagement
• Maintaining a clean area

Qualifications

• Minimum Qualifications: None explicitly listed in the provided text.
• Preferred Qualifications: None explicitly listed in the provided text.

Compensation & Benefits

• Hourly wage range: $17.00 to $25.00
• Additional compensation in the form of premiums may be paid ($0.35 - $3.00 per hour) based on schedule, facility, season, or specific work performed.
• Health benefits: medical, vision, and dental coverage.
• Financial benefits: 401(k), stock purchase, and company-paid life insurance.
• Paid time off: PTO, parental leave, family care leave, bereavement, jury duty, and voting. PTO and/or PPTO can be used for vacation, sick leave, holidays, or other purposes.
• Other benefits: short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement.
• Live Better U: Company-paid education benefit program for full-time and part-time associates, covering programs from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are fully paid.

Eligibility requirements apply to some benefits and may depend on job classification and length of employment.

Benefits are subject to change.