Customer Support Specialist

Tucson, AZ

About the Role

This is an hourly, part-time or full-time, on-site role in Tucson, AZ.

Key Responsibilities

• Process payroll
• Check employee time records
• Support compliance with state and federal guidelines
• Assist with payroll reports
• Maintain accurate records
• Answer basic payroll questions
• Help clients use payroll systems

Requirements & Tech Stack

• Basic computer skills
• Comfort learning new systems
• Detail-oriented
• Organized
• Strong communication skills
• Ability to work on-site in Tucson, AZ, during standard business hours

Qualifications

• Willingness to learn payroll/HR processes and regulations
• Positive attitude with problem-solving skills and a desire to help others
• Good customer service skills
• Able to keep accurate records
• Motivated, eager to learn, and excited to grow within a company
• High school diploma required
• Prior customer service experience is a plus, but not required.
• Previous office, customer service, or internship experience is helpful but not required.
• Experience with payroll software is a plus.
• Interest in business, accounting, HR, or payroll is a plus.
• Coursework or a degree in business, accounting, or a related field is a plus.