Technical Inside Sales Engineer

About the Role

Seeking a driven and motivated engineer to join our sales team, focusing on growing business with existing customers and developing new business. This position involves applications engineering and inside sales support. Sales Engineers should be comfortable working in a result-driven, fast-paced environment. The position will involve extensive formalized training plus work under a mentor, developing skills and gaining an understanding of CaptiveAire products, go-to-market strategies, application engineering processes, business development, and sales strategies.

Key Responsibilities

• Provide integrated application engineering and design support for a wide range of ventilation applications, aiming to provide sustainable products and the latest technologies best designed to meet customer needs.
• Work directly with Engineers, Contractors, End Users, and Food Service Dealers.
• Perform daily inside sales support and application engineering.
• Responsibilities may include presentations, quotes, submittals, and technical product support.
• Educate and promote CaptiveAire products to users in your market, including conference calls, meetings, organizing presentations, and product demos.
• Research and develop new business opportunities with new and existing users.
• Provide top-notch customer service and demonstrate a willingness to go above and beyond to serve the customer.
• Prioritize quick turnaround times.
• Continuously evaluate and improve processes and the customer experience.

Typical Tasks

• Building relationships with existing and new customers.
• Application engineering to apply products using sound engineering principles.
• Project management of installations in progress, managing schedules/plans to ensure equipment is on-site when needed, creating satisfied and returning customers.
• Service and technical support of existing equipment.
• Supporting end users to maintain high levels of customer service, assisting contractors with wiring, and remote troubleshooting.

Requirements & Tech Stack

• 4-year technical degree in a mechanical, electrical, construction, or science-oriented curriculum preferred.
• Excellent computer, organizational, and communication/presentation skills.
• Problem-solving skills with a passion for continuous learning.
• Strong desire to interface with the customer.
• Embrace new technologies and business savvy.
• Passion for work with an aggressive nature to succeed.
• Willing to travel for various training opportunities.
• Must be a “go getter”!

Qualifications

• 0-5 years of experience.
• If not already completed, expectation of FE Exam completion in area of study for engineering graduates within 6 months of employment with CaptiveAire.

Benefits

• Medical, dental, and vision insurance.
• Disability & life insurance based upon election of medical insurance.
• 401k with employer match.
• Paid holidays.
• Paid time off (PTO) based upon tenure.
• Flexible spending account (FSA).
• Tuition reimbursement, including for Professional Engineering (PE) License.
• Relocation assistance.

Salary

• $65-$90K base, negotiable dependent on experience, with additional monthly bonus based on productivity and profits.