Fresh Foods Clerk

About the Role

Assist customers by providing over-the-counter service and customer service throughout the Fresh Foods department. Operates and maintains the fresh food production areas (Deli/Seafood/Pizza), prepares these areas for sales, fries food, operates the rotisserie oven, and prepares ready-to-bake/baked pizzas. Receives inventory, verifies product receipts, and stocks designated areas. Consistently provides friendly, courteous service. Generally works 6-8 hour shifts between 5:00 am and 10:00 pm.

Key Responsibilities

• Welcome, engage, serve, and thank customers. Maintain an atmosphere of friendly, enthusiastic customer service.
• Take orders, answer questions, and perform suggestive selling.
• Prepare, stock, display, straighten, and rotate product in Deli/Seafood/Pizza areas.
• Prepare production items according to recipes, food safety procedures, and specified cooking times.
• Handle frozen product.
• Inspect all product for quality and freshness.
• Prepare cases with product, rotating product, and filling as needed.
• Place proper signage on all products, including pricing, description, code dating, and COOL information.
• Clean and maintain department equipment such as fryers and slicers by disassembling, reassembling, operating the dishwasher, and hand washing dishes.
• Maintain a clean and sanitary department by washing parts, tables, and wrapping stations; disposing of trash and paper in appropriate balers; cleaning floors and coolers; and cleaning glass display counters.
• Receive inventory, stock product, verify receipts, and place orders.
• Follow strict sanitary guidelines and complete associated records.
• Perform other duties as assigned or needed.
• Understand and follow all food safety procedures and requirements.

Requirements & Tech Stack

Ability to:

• Work varied shifts in a 24/7 operation, including nights, weekends, and holidays.
• Communicate effectively with customers (hearing & speech) for order taking and customer relations.
• Conduct visual inspections, read and follow production guides, recipes, and product labels.
• Log production quantities and temperature readings on proper forms.
• Perform basic math (add, subtract, divide, multiply) and compute weights and measures.
• Perform duties with mental alertness, recognizing potential hazards with procedures, equipment (knives), and work aides.
• Complete training courses and meet minimum time standards for productivity and accuracy.
• Wear personal protective equipment as required, including hair nets, beard nets, and gloves.
• Use cleaning chemicals and handle related food products.
• Stand, walk, and move rapidly for extended periods.
• Bend, stoop, twist, turn, and reach over the counter and in tight areas frequently.
• Lift up to 50 lbs. occasionally and reach, push, and pull racks.
• Handle refrigerated goods (-20°F to 28°F).
• Work around machinery emitting heat (400°F rotisserie and 325°F hot shortening).
• Be 16 years of age or older.
• Perform primary duties efficiently and accurately.

Additional Requirements:

• Food Handlers Certification (Per State Laws)

Machines And Equipment Operated:

• Cash Register
• Film over wrapper, digital scales, etc.
• Knives and other kitchen utensils.
• Electric Slicers
• Deep fryers, ovens, etc.
• Oil filtering machine
• Dishwasher
• Trash compactor
• Cardboard bailer
• Hand, pallet jack
• Conveyor ovens